Overview
It is not necessarily appropriate or helpful to 'leave your emotions at the door'. This Skill Bite will help you learn to understand, accept and manage emotions at work both in yourself and in your colleagues with empathy and skill.
What participants will gain.
- Understand how feelings directly link to their behaviours
- Learn to recognise emotions and feelings in others
- Develop techniques for managing their own emotions
- Be able to help others manage their emotions