I Hear You

Listening Brilliantly

Real listening builds rapport, connection and trust. Learn how to be fully present and really hear beneath the words.


We hear each other but do we really listen? True listening is the foundation of trusting, authentic relationships and highly effective working teams. This Skill Bite takes you through 3 increasingly deep levels of listening to achieve powerful connection and deep understanding of another person.

What participants will gain.

  • Apply the appropriate level of listening in their interactions with others
  • Describe the experience of being fully heard by another
  • Use the power of silence
  • Assess the quality of their own listening