We love this picture by Sarah Firth as it is great reminder that real people are everything other than one-dimensional.
Sometimes your perception of a person because of one of their personal traits can affect your feelings about them and their behaviour. We must remember that someone who appears to be resilient can also be confused and tired. Someone who comes across as silly can also be curious and talented.
We need to listen more, ask the right questions, and really get to know people, which we are all getting better at in this one-dimensional world of virtual interactions.